Shipping policy

Processing Time

• All orders are processed within 3–5 business days.

• Handmade or pre-order items may take up to 10 business days to dispatch.

Delivery

• Domestic (Malaysia): 2–5 business days via trusted courier partners.

• Singapore / International: 7–14 business days depending on customs clearance.

Shipping Costs

• Calculated at checkout based on location and order weight.

• Free shipping for orders above RM120 (Malaysia only).

Lost or Damaged Parcels

Eunike is not responsible for delays or damages caused by courier services, but we’ll assist in resolving the issue wherever possible.